Privacy Policy

Your privacy is important to us. It is Phantom, LLC's policy to respect your privacy regarding any information we may collect from you across our website at, or any web or mobile application related to, and other sites we own and operate. 

Information we collect 

Log data 

When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details. 

We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us. 

Personal information 

We may ask for personal information, such as your: 

  • Name 

  • Email 

  • Phone/mobile number 

  • Home/Mailing address 

  • Work address 

  • Payment information 

This data is considered “identifying information”, as it can personally identify you. 

How we collect information 

We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it. 

Use of information 

We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future. We do not disclose the specifics of this information publicly, but may share aggregated and anonymized versions of this information, for example, in website and customer usage trend reports. 

We may use, access, and otherwise derive, repurpose, distribute, or otherwise use any identifying information. If you so choose to ensure your identifying information is removed from our system, you may place a support inquiry at  

Additionally, we may use your personal details to contact you with updates about our website and services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us. 

Data processing and storage 

The personal information we collect is stored and processed in United States, or where we or our partners, affiliates and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users. 

We retain personal information for as long as necessary to provide a service, to improve our services in future, or for any other purpose at our discretion, barring any request to remove such information from our systems and storage. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security. 

If you request your personal information be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe. 


Phantom, LLC may revise these terms of service for its website at any time without notice. By using this or other related websites you are agreeing to be bound by the then current version of these terms of service. 

Governing Law 

These terms and conditions are governed by and construed in accordance with the laws of Tennessee and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location. 

This policy is effective as of May 8, 2019. 


© 2020 Phantom.